HR Scorecard

As the presentation expose, the human resources department is responsible of the develop of all the employees and employers. The HR is a “staff” department which makes programs to improve the performance of the people who work on the organization. They need to success in 4 specific areas: Financial, Internal costumers, HR internal process and learning.

The scorecard is a tool to quantify the advances in strategy, for example in the financial part the strategy objective is to improve the profits to give to the shareholders better incomes, another thing to improve is the employees productivity, this will make that the organization work in a better way by taking advantage of each employees skills. All those things will cause that the ROI “return over investment” would be bigger and that means that every dollar that the enterprise invest will have a bigger return.

In the “internal costumers” which are the employees the HR department should provide a good work environment, create a place with the best conditions to work and this would cause that the employees will feel more comfortable. The HR department hire new personnel, this is one of the most popular and important process that this department do; they are the ones who should hire the best professionals to work in the organization and develop their hidden skills.

In conclusion, the HR department instead of the fact that is a staff department is in charge of essential process of the organization. This department is so important that even in a small business is needed; it is supposed that in an organization with more than 15 people it is needed.

                                                                                                                                                                             Diego P.